(GDPR Article 10 and 11)

This is a clarification text related to the processing  of your personal data by LOKMAN HEKIM PRIVATE HEALTH SERVICES INC, which is mandatory under the Protection of Personal Data Law No. 6698, GDPR and the Council of Europe Convention No. 108+.

LOKMAN HEKIM PRIVATE HEALTH SERVICES IN Care responsible for  all personal data. The data controller will use the below address and contacts details to fulfill the liabilities and rights imposed by the Protection of Personal Data Law in Article 11 .

Tuzla Mahallesi Sadi Pekin Street, 54. Sokak No: 3, 48300 Fethiye,

Contact number :  +90 252 612 64 00,

official registered electronic mail :,

e-mail address :

LOKMAN HEKİM ESNAF PRIVATE HOSPITAL shall process your personal data as requested by  the Health Ministry and affiliated establishments or other official authorities,  to set up, run and carry on patient/next of patient, employee/prospective employee contractual relationships, and as required by additional services provided to patients and their relatives ( accommodation, transportation, emergency services).

The data we need for the establishment and continuation of the contractual relationships and notify official institutions and organisations are listed below;

  • To register your appointment requests, to operate accesibility, payment, localisation processes and finalise,
  • To supervise your treatment process, to administersustainable patient/hospital policy
  • To run private hospital organisation process,
  • To transfer the data to the related departments,
  • To be able to communicate,
  • To give information about our products, campaigns, promotions
  • To provide personalised services,
  • To transfer the necessary personal data to the insurance companies via e-mail on behalf of your name,
  • To make analysis
  • To ensure the legal and commercial security of our company and persons in business relations with our company,
  • To organize administrative operations
  • To ensure the physical safety and supervision/discipline of the company’s departments,
  • To use in partner / customer / supplier / employee / employee candidate / subcontractor evaluation processes,
  • To determine and apply commercial business strategies of our company,
  • To ensure our company’s human resources policy follow-up,
  • To provide more participation in the services we are offerering,
  • To perform the compulsory data registering processes upon the Health Ministry request.

   To be able to respond to your requirements,

   To carry out your request for doctor choice,

  • To manage the consultations or treatment processes among doctors,
  • To communicate you your labarotory tests results,
  • To organise and implement your transfer to an other Health Centre,
  • To provide coverage by SGK for your medical expenses,
  • To provide payment for your medical expenses by private health insurances,
  • To perform advertising and marketing activities,
  • To manage and follow up all your treatment processes,
  • To prevent and report infractions
  • To keep Personal Data confidential
  • To ensure Privacy in medical treatment,
  • To refer you to patients’ rights unit,
  • To make your appointments,
  • To perform and complete your treatment without delay and interruption,
  • To fulfıllthe corporate objectives,

   To fulfill the legal obligations determined by the relevant legislations and provide information, in accordance with the requirements of the           contractual relationship and the request of the official authority and organizations,

Processing personal data and personal data of special nature

As determined below, your personal data is recorded, on legal request of official public establishments, organisations and  institutions  within the framework of the contractual relationships .

Navigation Data Identity data, contact details and address data  Personal Data related to health care and sexual life (All medical diagnosis, treatment, medications, tests, allergy condition  data) Biometric data Explicit da Private health insurance data and Social Security Registry informations.Patient’s relative data.Financial data Judicial records register Marital status and number of children data Economic situation data Camera and Voice record DNA and Genetic data Cookies and other tracking systems

Your personal data, collected and processed as stipulated above,shall be shared and

transferred,without seeking explicit consent,as required, within the framework of contractual relationships to give continuous services and fullfillpurposes stated in Article B

Therefore Lokman Hekim Esnaf Hospital shall transfer the personal data between its suppliers, insurance companies,official public establishments or organisations or  institutions such as  Ministry of Health and affiliated local health authorities and administrations, the relevant Ministry according to the need, the Police Office, the Judicial Authorities within the scope of mandatory notifications arising from the Law, as well as between datacontroller and data processor, service providers and electronic mail servers, cloud service provider, private insurance companies, the medical centre where the patient is transferred, doctors to doctors  and patient’s relatives.

For your safety, our premises  is being monitored24 hourby video camera surveillance system. Camera video recordings are automatically erased and reinitialised every 15 to 30 days. If a camera recording is requested, only recordings  15 -30 days prior to the request date can be reached and viewed. Camera recordings are not recorded and archived on any data or server. Areas monitored by cameras are indicated by warning signs within the scope of by the Protection of Personal Data Law No. 6698.


Within the framework of establishing the contractual relationship, handling hospital-patient-patient relatives relationships  andthe management of the hospital, following up the treatment processes and in regards to the legal reasons stated in Article Cdata processing method is as below:

* upon the relevant public institutions and organisations request ,

* appointment requests being made either on our web address or on the appointment system of the Ministry of Health, E-Pulse, MHRS system or by direct application,

* In line with our request, the required informations and documents that you provide us,are obtained either by email or telephone or voice recording systems.

  1. . The right of data subject in Article 11 of the Personal Data Protection Law

Each person has the right to apply to the controller and

  1. to learn whether his personal data are processed or not,
  2. to request information if his personal data are processed,
  3. to learn the purpose of his data processing and whether this data is used for intended purposes,
  4. to know the third parties to whom his personal data is transferred at home or abroad,
  5. to request the rectification of the incomplete or inaccurate data, if any,
  6. to request the erasure or destruction of his personal data under the conditions laid down in Article 7,
  7. to request notification of the operations carried out in compliance with sub-paragraphs (d) and (e) to third parties to whom his personal data has been transferred,
  8. to object to the processing, exclusively by automatic means, of his personal data, which leads to an unfavourable consequencen order to usethe above specified rights, the data subject shall send a written and wet-signed petitionto LOKMAN HEKİM ESNAF HOSPITAL Tuzla Mahallesi Sadi Pekin Caddesi, 54. Sokak No: 3, 48300 Fethiye / MUĞLA (DATA CONTROLLER),or anemail (using a registered electronic mail address previously specified to the data controller) either with secure electronic signature or mobile signature to, stating explicitely the right to which he is applying.

The applications should be solely yours. For the applications to be made on behalf of someone else, your legal documents stating that you represent the applicant must be attached to the application petition.

Within this scope, The Data Controller shall conclude within30 days, at the latest. The applications are completely free of charge, but if the procedure requires additional cost, the prices determined by the Personal Data Protection Board may be applied and  requested. You can visit address to get more informations about the current prices. Complaints made to the Personal Data Protection Board shall not be taken in consideration without applying first to the Data Controller. (Visit for more details)

With regard to the disposal policy determined by us in compliance with the Personal Data storage and Destruction Policy, and considering alsothe expiraton / loss of entitlement periods agreed in the current legislation, your personal data listed above, processed and protected by our company, is stored and destroyed ex officio in the range of 99-10-15 years in such situati

In accordance with the Ministry of Health Regulations and instructions, all health data is stored for 99 years.

Your requests to delete your personal health data from the hospital system will be evaluated by the data controller within the framework of the relevant legislations, if the conditions for deleting are conform to the relatedlegislation, personal data shall be erasedupon demand or ex officio.

If erasure, destruction, annihilation conditions are fulfilled data shall be erased ex officio or anonymised.

The data subject can use his rights stipulated in Articles 7 and 11 within  the scope of Law No. 6698. You can find detailed information on how to use your rights provided in Article 11of the Law on the Protection of Personal Data and  an application form  on our website  You can visit the  same website forfurther information to learn more about the procedures to erase your data by reading our Erasure, Destruction, Anonymizing scheme in our “Personal Data Protection Policy”or call the Personal Data Protection Board  on +90 252 612 64 00.

Your personal data is processed in accordance with the purposes specified in the clarification text but also restricted to the purpose of data processing. At the end of the legitimate storage period, your personal data is destructed either upon your request or ex-officio. Your personal data protection is important for our Hospital, every administrative and technical precautions are taken to preserve it.

For further detailed information visit our hospital website (